How To Avoid Being Scammed by a Fake Locksmith

Michael Lewis • Mar 01, 2021

How can I avoid being scammed by a fake locksmith? 

There's not one person who likes to be scammed and we wouldn't wish it on anyone. 
In today's world the numbers of people that are being scammed by fake locksmiths are increasing. Following, we have created the following list of ways scammers try to trip you up, and offer you tips to keep you from being the victim of a fake locksmith.

1. Scammers get your attention by claiming they are local by using a local area codes and local addresses. This does not  mean they are legit. These numbers are very easy for anyone to acquire. And when you are in an emergency situation and not thinking clearly, it can be easy to call the first number that comes up. 

Here are some questions should ask before you hire any locksmith. 

  • Can they give you an estimate of their charge?
  • Are they commissioned based or salary based? 
  1. Commission based locksmiths have the "opportunity" to upsell you on possibly unnecessary products or services.
  2. Salaried locksmiths get a flat rate for their service from their employer. There is no upsell. 
  • Are they able to get to you in a timely manner in both emergency and non-emergency situations?
  • What forms of payment do they accept? If it's cash only, be wary).
  • Are they able to give you a written invoice at service completion with their logo at the top? Documentation is important in case you need to ask for a refund, or you need them to correct a mistake. As with anything, a paid invoice serves as documentation that you paid for your service in full. An invoice also gives you contact details for the locksmith company in case you need to reach them again. 
  • Do they offer a guarantee on their services?
  • Do they offer a guarantee on parts? 
  • Do they offer a wide variety of services or just a few? It's important to note that a legitimate locksmith will be properly trained and skilled to serve many locksmith needs. 
  •  Ask for their license number or inquire about their training and any training certificates that are relevant.  
         
 2.  Be cautious of generic aliases like AA Locksmith or an All American locksmith. Scammers will often operate under several different names (including the names used in coupon ads) to avoid taking responsibility for their actions.  We suggest that you call and ask a few questions like:  
  • What is your license number? 
  • Can you provide a guarantee and an invoice?
  • Are your employees commission or salary based? 
3. Be suspicious of a partial quote or a locksmith who cannot tell you what the price may be. Demand the total price, and if you can't get a satisfactory answer or estimate of the work, we suggest you call the next locksmith.

This is a partial list for services that should have a flat rate: 

Car Lockout (Any Vehicle)
House Lockout
Car Key (Any Vehicle)
House Key
Lock Re-Key 

A scammer will not be very clear or consistent with their pricing. Sometimes even changing the price quote when they come out to your location or even on job completion. If it's unreasonably different, tell them NO. You are not legally obligated to pay them if their service is dishonest. Once they leave make sure to report them to the and if you have the time, do your part by warning other consumers by posting reviews online.

4. BBB (Better Business Bureau). Though there are many legitimate companies on the BBB, it does not promise you  that the business is legitimate. A business only needs to pay to be listed. Reviews are more reliable.  

5. No Reviews? While we understand that all small businesses have to start somewhere, we recommend going with a business that has at least some reviews. 

We hope this list has helped you to know what to look for to avoid being scammed by a fake locksmith. 



Share by: